Welcome to Pond SOS

A family run pond and aquatic specialist sorting out the world’s pnd problems and making new pond visions a reality.

Pond SOS to solve all your pond troubles

Whether you have a small ornamental pond, a koi pond, a water feature or a lake we can help

When it comes to ponds we design them, build them, repair them, maintain them, reduce them, increase them, refurbish and remodel them. We even remove them!

We mainly work in Derbyshire, Yorkshire, Lincolnshire and Cambridgeshire but if you are located somewhere else contact us because we will be able to help.

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Please bear in mind we work away from the office and warehouse almost all the time so you may need to leave a message and we will return your call or reply to your email when we get into the office. This is especially the case with the Covid19 situation. Following the latest UK Government guidelines, we are able to provide non-contact appointments and surveys and our site work creating and maintaining ponds and equipment are fully operational. See our Covid19 statement.

When we are working on your premises you must maintain a minimum 2 metre distance from our employees.

Work will not be scheduled until we receive a signed acceptance of our quotation.

When you accept our quotation for work we may ask for a payment in advance towards equipment and material costs.

Full and final payment is due on the day that work is completed by bank transfer, we do not offer credit terms under any circumstances.n

Guarantees

If equipment is supplied and requires replacement under guarantee, any guarantee ONLY covers the equipment and does not cover the cost of our attendance at your premises, equipment testing, maintenance, de-installation or re-installation of equipment for which a charge will be made. It is your responsibility to return the equipment to our warehouse at your expense for testing and replacement if valid.

See our Terms & Conditions